Benefits of ITIL Certification | Why ITIL is Important?
Most businesses across all the industries, primarily health care and education have understood the benefits of ITIL® management and ITIL® framework. As a result of this, enterprises are hiring more ITIL®, certified professionals. The reason the ITIL® framework has become useful among different industries that use IT management is because of ITIL® best practices. These best practices enable IT professionals to manage and conduct IT business effectively and efficiently.
There are quite a few benefits of ITIL® certification courses for IT professionals. In this article, we will look into what is ITIL®, the benefits, ITIL® service lifecycle, and the ITIL® certification courses.
What is ITIL® (information technology infrastructure library)?
ITIL® is the acronym for Information Technology Infrastructure Library. It is an IT service management framework that is most widely used across various enterprises. The ITIL® enables IT professionals to use the framework that can help the business to develop, grow and even transform. This is achieved by ITIL® because the goal of the framework is to attain efficiency from predictable service levels.
The reason that ITIL® has become one of the most sought-after IT management frameworks that follow vendor neutrality and the framework is easy to navigate and understand. Furthermore, it ensures that it follows the best industry practices.
ITIL® is a globally recognized framework, which is a joint venture between Capita Plc and HM Cabinet office, owned by AXELOS.
Also Read : What All You Need to Know About ITIL Certification Roadmap
What are the benefits of ITIL certification?
Being a globally recognized IT framework ITIL® certification offers quite a few benefits to ITIL® certified professionals. Some of them are:
• Individuals trained in ITIL® certification will have the knowledge of a systematic approach to the methodology of the industry best practices. Also, I have professional IT management knowledge.
• The ITIL® framework certification teaches a professional to support a business’ IT services by identifying, planning and executing ways that can increase the business’ productivity, effectiveness, and efficiency.
• As ITIL® certification courses use the framework, the certified professional gets the knowledge that can help them to provide that caters to customers’ satisfaction as well as enhanced user experience. This translates into the enterprise focusing more on the development and growth of the business instead of on IT-based technology.
• Since most of the companies are now hiring professionals with ITIL® certification, an individual is in a better position to get employment that offers a good package and pays scale.
• ITIL® certification teaches an individual the industry best practices and ways in which he/she can help in increasing the productivity of the business.
• It helps a professional certified in ITIL® to identify and concentrate on activities of the highest value that can help the organization to grow.
The ITIL® framework is capable of providing so many benefits to a certified individual as well as a business is because it used key performance indicators. This helps the framework to measure the progress, performance as well as the problems of the IT department continuously. This enables them to improve their services.
What are the 5 stages of ITIL®?
There are 5 stages to ITIL® service lifecycle they are as follows:
• ITIL® Service Strategy
• ITIL® Service Design
• ITIL® Service Transition
• ITIL® Service Operation
• ITIL® Continual Service Improvement
Each of these stages provides a specific benefit to a company and the IT department. They are:
• Service Strategy enables the IT department to align with the core business.
• Service Design provides the business with the IT support
• Service Transition allows a business to transition from the development phase to operation phase
• Service Operation ensures the services are delivered at par with the service level that has been agreed upon
• Continual Service Improvement helps in identifying and implementing any changes and improvements that can help in providing better service in the business.
ITIL® Certification Courses
There are two ITIL® certification courses, each with different levels.
How many certification levels in the ITIL® v3 scheme?
ITIL® v3 certification has five levels:
• Foundation
• Practitioner
• Intermediate
• Expert
• Master
There is ITIL® 4 certification that is aligned with ITIL® v3. ITIL® 4 certification has four levels. They are:
• Foundation
• ITIL® 4 Managing Professionals
• ITIL® 4 Strategic Leader
• Master
ITIL® is a scalable, flexible and versatile framework methodology, it is used by most companies’ IT departments to document, process and function as well as identify the roles of the IT services in the enterprise. ITIL® also allows being combined with other good practices of different industries.
